The Importance of Collecting Patient Payments at Time of Service As healthcare providers, ensuring timely reimbursement for services rendered is crucial for maintaining the financial health of your practice and continuing to provide quality care. With insurance deductibles resetting at the beginning of each year, patients are often more responsible for a larger portion of […]
Patient Collections Guide (free download)
Your free download will begin shortly… With patients becoming increasingly responsible for the cost of their medical care, having the right processes in place is vital for any practice. Having an efficient patient collection process includes patient education, staff training, transparency before treatment, collecting co-pays and deductibles at the time of service, and easy payment […]
3 Common Questions About Estimating Patient Responsibility
3 Common Questions About Estimating Patient Responsibility With higher deductibles, patient responsibility is increasing. As patient balances climb, practices are seeking effective methods of collecting outstanding balances and to collect more at time of service. Estimating patient responsibility prior to claim adjudication can be very challenging, and there is really no method that guarantees 100% […]
Avoid Bad Patient Collections Practices
MGMA indicates that in 2010, more than 60% of patient balances are never collected. This is not necessarily completely due to patients refusing to pay. Often, practices don’t understand what patients owe, and payment is not collected at the time of service which is when patients are most willing to pay. Clearly communicating to patients […]
